At Visionaire, we value your privacy. This policy explains what information we collect, how we use it, and how we keep it safe. By using our website, you agree to the practices described below.
1
Information We Collect
We collect information in two ways:
Information you give us — such as your name, phone number, email address, business/clinic name, and any details you share through our contact form or when placing an order.
Information collected automatically — such as your IP address, browser type, and which pages you visit on our website. This is standard for most websites.
2
How We Use Your Information
We use your information to:
-
Respond to your enquiries and process your orders
-
Send order updates, product information, and support
-
Comply with pharmaceutical regulations and legal requirements
-
Improve our website and better understand what our visitors need
3
Sharing Your Information
We do not sell or rent your personal information. We only share it when necessary:
-
Delivery partners — to ship your orders (name and address only)
-
Regulatory authorities — when required by Indian law or pharmaceutical regulations
-
With your consent — in any other situation where you have explicitly agreed
4
Cookies
Our website uses cookies to remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings at any time, though some parts of the site may not function as expected.
5
Data Security & Retention
We take reasonable steps to keep your information secure — including encrypted connections (HTTPS) and restricted staff access. We hold your data only as long as needed, or as required by Indian pharmaceutical and tax regulations (typically 5–7 years for business records).
6
Your Rights
You can contact us at any time to:
-
Access or correct the information we hold about you
-
Request deletion of your data (subject to legal obligations)
-
Opt out of any marketing communications
7
Changes to This Policy
We may update this policy occasionally. When we do, we'll update the date at the top. Continuing to use our website after any changes means you accept the updated policy.